ABSTRACT
Denny Clifford, an independent instructional design (ID) consultant, had never felt so bewildered—Dr. Cynthia Oakes was one of the most complex clients he had ever worked for! Denny wasn’t sure if this stemmed from the difference in their ages, genders, or educational experiences, or simply the nature of the project, but he found himself completely incapable of carrying on a meaningful conversation with Cynthia. They just didn’t seem to speak the same language.
