ABSTRACT
This chapter begins by tracing the history of the concept of work and the development of what we call the "normal model" of work: a model that specifies a certain relationship between work life and society. It examines some global challenges to the model, ranging from new modes of production, changes in the character of "manual work", geographical and racial dimensions to how they may undermine social protection and blur the boundaries between work and leisure. The chapter looks at some increasing imbalances within the "normal model" of work. It also looks at what such inclusion may mean in practice: what challenges such enhancements may provide organisations, but also the potential benefits they can have for those who rise to the challenge. The chapter considers some increasing imbalances within the "normal model" before moving on to discuss how it may be adjusted to become more inclusive, and what this may mean in practice for businesses and organisations.
