ABSTRACT
In the spring of 1994, during my final semester in a U.S. MBA program, my capstone-course professor assigned teams of four students to various companies, so we could analyze and propose solutions to real-world problems. My group worked with a furniture-manufacturing company in one of the non-Russian former republics of the Soviet Union. To conceal the identity of the firm, I will call it “First-Rate Furniture Firm,” or “FFF.”
