ABSTRACT
Corporate Social Disclosure (CSD), more recently termed Triple Bottom Line or Sustainability Reporting, has long been considered to have as its primary focus the ability to make a firm more transparent, and thus, more accountable to its stakeholders. Many researchers in the area consider that less powerful stakeholders, in particular, need to be given a greater voice if there is to be true accountability (O’Dwyer et al., 2003). Thus, sustainability reporting should be part of a process of engagement, reporting and organizational change if it is to be successful. This is only likely to come about through a mix of stakeholder dialogue, standardized reporting and independent verification (Gray et al., 1987; Gray et al., 1996), but the involvement of non-financial stakeholders is an important first step towards permanent change.
