ABSTRACT
In a non-profit governmental organisation 30,000 employees are working in 13 different regions. In this case we will focus on one of those regions where 1,400 employees are located in five different offices in four different cities. While it consists of a very large, bureaucratic organisation, it is described by employees and management as a warm family business because most employees who start working there enjoy the work and are so dedicated to the organisation that they stay there for the rest of their working lives. This has led to an employee average age of 49 years. As a consequence, in a few years the organisation is due to experience the departure of a significant number of experienced workers and, thus, talent management and the continuing professional development of junior staff are high on the strategic agenda. Furthermore, as an effect of computerisation, reorganisations are regularly implemented. This increases the need to take care of the continuing professional development of the employees.
