ABSTRACT
This strategy encourages the client to experiment and so to reduce the risk of failure. You work with the client to focus on an issue by taking one step at a time.
Process
Set up the activity as an exploration, looking at what happens when they do the activity. First, ask the person to talk to you about what outcome they want and how they want to achieve it. Agree the outcome and actions with the person. Identify the first action to take and ask them to focus only on this one. Tell them to treat the activity as an experiment: their objective is to notice what happens when they carry out the action: ‘When you do x, what happens?’. Ask them to record the information and also any reactions or thoughts they have about it. Ask them to bring the information to the next conversation with you so that you can review it.
