ABSTRACT
MUSEUMS, GALLERIES, AND science centres are experiential environments. They provide people with resources to have memorable experiences. These resources include works of art like paintings and sculptures as well as handson and computer-based interactives and highly advanced installations. It is largely assumed that these resources form the basis for the ‘museum experience’ (Falk and Dierking 1992). Research in this area often considers the museum experience as being a response to a prearranged setup of objects and information resources. It is designed to provide managers, curators, and designers with information to enhance the effectiveness of exhibits in attracting and holding people’s attention and in communicating to them. In recent years, this information has been used to inform the development and deployment of new technology designed to influence and enhance people’s experience of exhibits and exhibitions.
