The Case of the Intelligent Telephone: The Relationship of Job Category to the Adoption of an Organizational Communication Technology

doi:10.4324/9780203856208-45

Chapter

The Case of the Intelligent Telephone: The Relationship of Job Category to the Adoption of an Organizational Communication Technology

ABSTRACT

Instead of a one-to-one relationship between the technology and a particular organizational unit, the one-to-one relationship is between the tools and an organizational role. (Mohrman, 1982, p. 10)