ABSTRACT
The performance management process • The benefits of performance management for sport organisations • Performance management frameworks • Performance evaluation • Comparison and benchmarking • Barriers to the performance management process
At the end of this chapter you should be able to: ■ Understand why performance management is important; ■ Know how performance management can help organisations; ■ Understand the role of performance evaluation in the management of sport
organisations; ■ Create good performance indicators; ■ Identify appropriate benchmarking partners for a particular sport organisation.
