ABSTRACT

All societies and systems of relationships experience conflict, and have to learn how to live with it and manage it. Although conflicts have many potential benefits, they can also be destructive and entail high costs for all concerned. Hence, the need to manage, terminate or resolve conflicts. As Byrne and Senehi note in the Introduction to this volume, we are keen to know more about the practice of conflict resolution in which parties to a conflict, or an outsider with knowledge or resources, help to change the conflict, and do so in a peaceful manner. There are many peaceful ways of managing conflicts. The more traditional ways are listed in Article 33 of the United Nations (UN) Charter, which enumerates such peaceful methods as negotiation, inquiry, mediation, conciliation, arbitration, judicial settlement, and resorts to regional agencies or arrangements.