ABSTRACT

Those who can identify with this anecdote viscerally understand the feelings that accompany organizational burnout. However, like all aspects of identity, burnout and stress are not just internal feelings. They are constructed, caused, shaped, and lived through communication. Communication scholars provide unique insights on these destructive dimensions of organizational life by elucidating the ways various organizational communication practices contribute to, buffer, and counteract burnout. Furthermore, communication is central for providing an environment wherein employees are engaged, passionate, and confidant-the opposite of those who are burned out.