ABSTRACT
Research from within (insider research) that is done by members of the organisation under study is, and feels very different from, research that is conducted by and provided to organisations by outsiders. On the one hand, taking up the research role as an ‘insider’ confronts the researcher with many dilemmas, questions and decisions to weigh up, not the least of which is that it is in addition to their usual organisational role. On the other hand, these dual roles open up enormous opportunities to do work that can have a valuable and significant impact on organisations and individuals involved, as well as contributing to the growth of shared knowledge.
