ABSTRACT

Outsourcing is a growing phenomenon and it needs to be assessed from a broad standpoint as it constitutes a new historical phase in global production and the global division of tasks. Severe teething problems exist with the process of outsourcing and this is reflected in the projection that in the next few years the costs of legal proceedings just in the US for such problems will exceed half a billion dollars. The countries of the world are increasingly becoming less national and more focused on being centres of excellence.1