ABSTRACT

Museum informatics is the study of the sociotechnical interactions that take place at the intersection of people, information, and technology in museums. Researchers and professionals interested in museum informatics have spent years exploring the impact of information science and technology on the people who use museum information resources (Marty, Rayward, & Twidale, 2003). As these users become more information-savvy, and their information needs and behaviors become more complex, both museum professionals and museum visitors have had to adapt to the new role of museums in the information society.