ABSTRACT

As museum professionals and visitors become more information-savvy, and their information needs and expectations become more complex, the role of information professionals working in museums worldwide has increased dramatically in importance. In some sense, of course, nearly all museum professionals can be considered information professionals, as most deal with some aspect of museum information resources on a daily basis (Orna & Pettitt, 1998). In addition, many traditional museum careers, such as registrar or librarian, require a great deal of experience and expertise working with information resources (Koot, 2001; Reed & Sledge, 1998). There is a clear sense, however, that a new role for the information professional is emerging in museums.