ABSTRACT
Over the past ten years, many UK organisations have adopted equality and diversity policies, paving the way for increased representation of minority ethnic groups, women, disabled and mature employees in their organisations. The business case for diversity has been accepted and espoused in a variety of policy documents and reports and there is a growing body of evidence to show that the best performing organisations are also the ones that invest most in promoting equality and diversity. The UK government has played an important role in leading the way by setting clear goals that seek to ensure that public services are fully accessible and responsive to the diverse needs of all the groups and communities they serve while promoting equality and diversity in public sector employment.
