ABSTRACT

The Internet is rapidly changing the way services and goods are delivered. State institutions are increasingly using this medium to improve the efficiency and effectiveness of their services. Businesses also have been at the forefront in exploiting the financial and economic potential of the Internet, as exemplified by the success of many e-commerce operations. The Internet, however, has also become the venue for criminal activities by many malicious actors. The negative effects of these malicious activities have been compounded by the many outages and failures that have hindered the delivery of Internet-based services and goods by public and private organizations. The global nature of the Internet does not allow for simply domestic responses to cybercrimes and malicious outages, but calls for an international solution that can protect the confidentiality, integrity and availability of global IT systems, while also fostering the privacy of the data exchanged through them.