ABSTRACT

Key points

In the 2000s unions in the UK and US made innovative use of the Internet to deliver union services and move toward open source unions better suited for the modern world than traditional unions structures.

In contrast to analysts who see unions as being on an inexorable path of decline, it is argued that these innovations are changing unions from institutions of the Webbs to institutions of the Web, which will improve their effectiveness and revive their role as the key worker organization in capitalism.

Can the Internet produce more effective and successful unions and help resuscitate the labour movement in the UK and US?