ABSTRACT
Social problem-solving is a cognitive-affective-behavioural process by which people attempt to identify, discover or invent ways of dealing with everyday problems (D’Zurilla and Goldfried, 1971). It is at the same time a social learning process, a self-management technique and a general coping strategy, applicable to a wide range of problems (D’Zurilla, 1988). Other terms have also been used to refer to essentially the same process, for example, interpersonal problemsolving (Shure, and Spivack, 1978) interpersonal cognitive problem-solving (Spivack, Platt and Shure, 1976) and personal problemsolving (Heppner and Petersen, 1982).
