ABSTRACT
This chapter explores the way personal health Information Technology (IT) tools that engage patients also benefit providers and the healthcare system as a whole. Compliance means an individual obeys a directive from a healthcare provider. Engagement signifies that a person is involved in a process through which he or she harmonizes robust information and professional advice with his or her own needs, preferences and abilities in order to prevent, manage and cure disease.” Capabilities that impact these areas may be offered by a physician, health system or payer, or they may exist as stand-alone tools offered independently of any health system entity. Patient engagement offers the opportunity for patients to move toward empowered and self-actualized behaviors. The rising tide of mobile devices and innovations that allow patients to complete healthcare transactions, track their health and exercise, and review their records wherever and whenever it is convenient supports this shift.
