ABSTRACT
While the level of proficiency in leveraging business intelligence is arguably nascent within most hospitals and health systems, virtually every hospital and every health system are doing something with respect to business intelligence. Invariably the quality department will have its own reporting tools and data repositories from which quality reporting is undertaken. The finance department usually has its own—typically separate—reporting tools and data repositories to support its financial reporting needs. Marketing, strategic planning, human resources, supply chain all have their own—typically siloed—approaches to analytics and reporting. “In traditional companies, departments manage analytics—number crunching functions (within those departments) select their own tools and train their own people. But that way, chaos lies.” 1
