ABSTRACT

This article traces the history of electronic data processing in the U.S. subscription business from the F. W. Faxon Company viewpoint. The motivation for changing the style and quality of subscription services is reviewed, and attention is given to the computer state of the art and how computers are used to meet the needs of agencies and libraries. Productivity which relates to costs of agency services, is traced over a twenty-five-year period, 1965–1980.