ABSTRACT

In the next few years, the Learning and Development department in more organizations will be seen less as a completion requirement and more as a strategic driver of organizational growth. Corporate learning will soon have “consumer-grade” experiences that are designed to delight like Netflix has for entertainment and Amazon delivers for shopping. But what will that look like? Through five scenarios, you’ll explore a day in the work life of Olivia in 2025. In each scenario, you will discover what enabling technologies and design considerations are needed to support each of those experiences. You’ll also review how innovation happens in a corporate setting.