ABSTRACT
Summary. Today’s fiscal realities encourage libraries to experiment with document delivery as an alternative mode of information delivery. Columbia University recently completed their Scientific Information Study, a segment of which compared the costs of ownership and access. Several other Columbia studies examined researcher acceptance of online indexes and document delivery as alternatives to ownership. The Woodward Biomedical Library at the University of British Columbia has a number of new technologies, including Ariel, Aviso, Docline, and a local online document delivery request system. The experiences of these libraries with document delivery are discussed.
