ABSTRACT

The fact is that city managers are in the hot seat and must focus on addressing the priorities of all city council representatives, even when they differ from their colleagues. Managers are also expected to lead a variety of specialists with varying degrees of experience in the very complex system that makes up municipal government, all while guiding the city into the future. The role of the city manager is no less than being the ultimate problem solver for the everyday life of the community. A variety of municipal government forms are practiced in this country, ranging from the simple town meeting form where neighbors from a small community gather to discuss issues, to the mayor-council form of a large community, with as many as 51 representatives gathering for all-day meetings which are broadcast to the public. Implicit bias has become a common theme in today's workforce, specifically in hiring, promoting, and evaluating people.