ABSTRACT
Using audio- and video-recorded data collected in nurses’ feedback meetings in a public healthcare institution in New Zealand, this chapter compares how male and female nurses navigate the complexities of professional interaction to make their opinions heard as they provide negative feedback regarding the implementation of bedside handover. Following the principles of discourse analysis, the chapter explores the discursive strategies these nurses employ to reflect on their professional practices and to legitimise their opinions in what has traditionally been viewed as a women-dominated world. Very interestingly, this chapter explores such interactional moves in the context of criticisms and constructive feedback as these nurses orient towards disciplinary views of bedside handover procedures and majority-minority group dynamics.
