ABSTRACT
This chapter aims to provide insight into the globalization process, that many term ‘offshoring’. It discusses a general discussion of the outsourcing issues faced by a specific kind of firm, followed by several case studies to illustrate the types of operations the firm carries out in Less Developed Countries (LDCs) and why those particular countries were chosen. A decision to offshore software work maybe made for a variety of reasons and may take a variety of forms. The packaged software firms are what most people think of when they think of software. Software service firms have been among the fastest growing firms in the Information Technology sector, and in general they are far larger than the packaged software firms. The availability of capable software programmers in LDCs provided an opportunity for entrepreneurs and existing firms to hire them and offer their services on the global market. Software services firms from a number of the LDCs are players in the global economy.
