ABSTRACT
Organizations are constituted in communication, and all workplaces exist in organizational settings. Some workplaces are, in essence, a bit more than just workplaces: They are institutions with their own tasks in society. Institutional organizations and professions follow specific institutional logics and professional practices that are contested in public and in workplaces. They govern ways of thinking, practices of daily work, and workplace communication. Current rapidly changing working life challenges institutional organizations and professions with increased complexity, demands for transparency, and ethical standards. This chapter examines the characteristics of workplace communication in institutional organizations. The chapter analyzes legitimacy and authority, professional ethics, and interprofessional interaction as inherent features of institutional workplaces and discusses practical implications to enhance workplace communication.
