ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book showcases how information technologies, technology-embedded and enabled frameworks, and outputs could, should, and do influence talent management. It provides an overview of anthropology and ethnography. The book provides case-based examples to highlight the relationship between investing in employee experience and business outcomes. It considers competency models and frameworks. The book focuses on an individual, but most work occurs in a broader system of interrelated tasks, activities, policies, and processes. It shows how advances in information technology applied to people analytics can enable organisations to document talent management’s link to financial performance. The book explores the increasing role of customers and reviews in influencing talent status. It examines Artificial Intelligence as a specific form of technological innovation. The book focuses on the vast expertise of the featured authors to talk about talent and to showcase inherent interrelationship between information technology and talent management.
