ABSTRACT

Safety is firmly fixed on the management's agenda, but a self-sustaining safety-culture needs genuine commitment from every employee in a company. A good safety culture is one which encourages people to care about adverse outcomes. Organisations which have, or which are able to develop, this common expression of regard about safety, will encourage their workers and their managers to show concern about the ways in which their actions affect the physical world and other people. Safety culture will always have a technical aspect, because physical danger or injury is constantly a focus of concern in safety assurance matters. The development of an effective safety culture is not something that can be tackled superficially. It requires an authentic commitment to safety goals and a policy of openness in discussing the complex range of issues which arise when a company attempts to demonstrate concern for the results of its actions.