ABSTRACT
The 1990’s are seeing increased demands for accountability and assessment in higher education. Business leaders and external evaluators are looking for evidence of problem-solving and decision-making skills in college graduates. Within this changing environment, instructional librarians have opportunities to integrate the problem-solving and decision-making skills taught in bibliographic instruction programs into the larger instructional goals of their institutions. These opportunities will require more accountability, knowledge, and expertise in librarians themselves, and will also necessitate the use of a wide range of practical assessment methods. Such techniques could include use of writing samples, interviews and ethnographic studies, flexible information skills matrices, and surveys of employers.
