What are the consequences of change in serials departments, the training and classification of staff, and planning for the future? During the last decade, while automating operations and increasing the processing of serials in varied elctronic media, serials staff have had to develop new skills. This workshop examines the changes in three serials operations, emphasizing staffing issues. [Article copies available from The Haworth Document Delivery Service: 1-800-342-9678.]