ABSTRACT

Rapidly developing technology has changed the environment in libraries so that some degree of computer search ability is required now in order to give standard, non-obsolete reference service. New library school graduates regularly receive a basic understanding of DIALOG, BRS, and other database utilities, but some feel more inclined toward working with computers than others. At the same time, seasoned librarians are faced with new learning requirements for computer searching. How do librarians in the “transition generation” handle the change required by professional technological development? A wide range of responses — from enthusiastic to reluctant— requires flexibility and variety in training and continuing education methods.

This paper will address the human factor in some issues of broad technological change. The authors will offer some observations about how we as a profession are adapting to the new environment of computer-enhanced information. A case study of one library’s experience with training and continuing education for online searching will illustrate a response to this changing library environment.