ABSTRACT
Chapter 5 focusses on the privatisation of the Probation Service in England and Wales, but rather than debate the cost, structural and efficiency arguments of privatising such a service, the authors concentrate on the moral and ethical issues of privatisation. They do so through the lens of what they call the operational realities and the experience of individual users and workers engaged in the rehabilitative endeavour. They argue that cost and efficiencies, rather than being delivered through the market, can also be the outcomes of pursuing what is effectively a moral and humanistic enterprise.
