ABSTRACT
Information, be it qualitative or quantitative, which is used in the decision-making process may be termed ‘management information’. The automation of library housekeeping routines has provided library managers with raw data which can be used to support decisions. Such data is a by-product of computerization in libraries. Fundamental information concerning for example the number of transactions being carried out on a particular day in a library, or the number of registered readers, or the number of overdues being sent is readily available from most automated systems. However, library managers often discover that the format in which the data is presented is not always the most useful or meaningful.
