ABSTRACT

National surveys show that most users of aged care in Sweden are generally content with the support they receive. The chapter argues that such views are constrained by a narrowed user gaze that becomes quite clear when concepts and models that are used in disability policies and services are introduced into the equation. The central argument of this chapter is that the ageing experience, as it is typically constructed in Swedish society, provides older people and their relatives with a particular, and problematic ‘user gaze’ and that disability theory can be used to refashion this ‘user gaze’. The chapter suggests that people who acquired impairments as younger adults and who live their (later) lives supported by disability services may introduce newer and better ways of evaluating services that challenge some taken for granted understandings within the system of aged care.