ABSTRACT

This chapter discusses a specific application of simulation to support resilient health care (RHC), illustrated by the example provided in the case study as well as the variety of ways that simulation can be used to help understand and support the emergence of RHC. The design of this Latent Safety Threats (LSTs) includes clear examples of the four main activities of resilience engineering: monitoring, reacting, learning and anticipating. More generally, the workspace and the resuscitation team were reconfigured to optimise performance and improve the potential for resilience in critical situations. LSTs demonstrates the value of simulation to help understand s work as done and identify potential systems and resource issues that may enhance or limit team and system performance. Although the new facility that was the subject of the study had been expertly and attentively planned, the complexity of health care precludes a complete understanding of all of the socio-technical factors impacting patient care.