ABSTRACT

This chapter is concerned with turning transitional thinking into practice, and it describes three experiences of transitional systems or roles. The first was devised by members of a client system, without any overt contribution from the external consultant who was working in the organization at the time. In the second, the consultant spontaneously began to take on the role of a product and, in doing so, loosened the log-jam of a design discussion that had become stuck. The third, by contrast, was a highly structured and formal experimental design. In the design and implementation of technology, there are many forms of simulation, prototyping, and piloting that may be used. But for these to have the function of facilitating transition, certain conditions have to be met. In the design and implementation of technology, there are many forms of simulation, prototyping, and piloting that may be used.