ABSTRACT

This chapter provides a glimpse of author’s journey, using a particular working role as a team leader of a donor-funded, NGO child protection project. It shows why working across numerous inter-agency systems had the potential for immense stress, anxiety, and confusion. A work system can be defined as a group of people working together on a task within a boundary. The existence of a system depends on a boundary. Understanding the idea that learning through experience was a positive symptom of a work group led to an opening and enabling “environment-in-the-mind” where all author’s actions-in-role became sensibly geared towards both learning and ever-increasing effectiveness in author’s leadership, as two sides of a confluent journey. The donor agency’s engagement continued to be experienced as destructive; perhaps mirroring their experience within the broader government restructuring that was taking place.