ABSTRACT
Designing and implementing structures that could build individual resilience and organizational hardiness would promote recovery and might very well prevent personal and economic collapse in the wake of future tragedies. In this chapter, the author describes contributing factors to worker's block (WB), a dysfunctional state that stems from a blend of individual and organizational deficits. WB embodies a post-trauma condition that can be dissected and treated by psychotherapists and organizational specialists. The author proposes way to fortify resiliency and hardiness by applying our knowledge of individual, group, and organizational dynamics. He aims to incorporate the concept of emotional intelligence and considers post-trauma hopelessness in his discussion of individual resiliency and its deficits. The author identifies basic assumption group defences and related dysfunctional patterns that need to be resolved to enhance organizational hardiness. He also identifies some organizational attributes that manage tension and, thus, contribute to hardiness.
