ABSTRACT

This chapter provides a reflection on how the use of medical applications is able to create new processes of creation and transfer knowledge among doctor/patient actors. In healthcare systems, knowledge management is a challenging issue for all involved stakeholders. The concept of space earns a wide meaning, as the relational, organizational, but also social and virtual places where new learning processes arise and knowledge creation and transfer processes can be established. New organizational theories emerged that focused on instruments able to manage the knowledge in organizations and so to make them more flexible and learning. The chapter highlights how in complex environments, like health systems, the use of medicine mobile applications can create new learning processes which can create new knowledge space. Mobile health applications are designed to interact directly with users in order to allow them to better manage their own health, with or without the presence of a healthcare professional.