ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book begins with a discussion on personalisation of the museum visit and museum content. That conversation broadens out to explore and problematise some different modes or models of museum making from the recent past, present and possible future. The book explores community-centred approach to digital and non-digital archiving within communities undergoing change or stress. Within the museum technology space, conferences, along with blogs, social media and more formal publications, have played a critical role in the development of a discourse on digital and its meaning for cultural institutions. The book discusses how cultural organisations can present as media companies, employing broadcasting or journalistic principles and strategies, and how these practices can affect how people experience a museum visit, how they engage in person and online, and the trust they place in museum content and institutions themselves.
