ABSTRACT
The conversation brings together Shelley Bernstein and Seb Chan to discuss their respective experiences driving digital transformation projects within museums over the past two decades. It includes discussions about innovative projects such as the Cooper Hewitt Pen, the partnership between The Barnes and Indego bike share, and early participation by both in the Flickr Commons. Topics further include brand and marketing, community engagement, inclusion practice and visitor experience. This conversation was recorded on May 18, 2018. At the time, Shelley Bernstein was Deputy Director of Audience Engagement and Chief Experience Officer at The Barnes Foundation in Philadelphia, U.S. and Seb Chan was Chief Experience Officer at the Australian Centre for the Moving Image (ACMI) in Melbourne, Australia.
