ABSTRACT
As a comprehensive school reform strategy designed to meet the complex needs of students in underserved communities, full-service community schools (FSCSs) have the potential to transform these students’ learning experiences and outcomes. To explore the process of transformation at one such school, the authors conducted a mixed methods case study of Promise High, an award-winning urban high school in its sixth year of implementing the FSCS strategy. Findings show that since becoming an FSCS, Promise High has successfully transformed its climate, which, in turn, has improved teaching and learning and student outcomes. However, family engagement and outreach and the role of teachers in reform implementation have not been transformed, limiting the school’s impact for all stakeholders.
