ABSTRACT
This chapter reviews the extant literature and then details the method of survey data collection and analysis before presenting the results. In the field of international business, intercultural competence has been defined as “an individual’s effectiveness in drawing upon a set of knowledge, skills, and personal attributes to work successfully with people from different national cultural backgrounds at home or abroad”. The chapter considers that the constructs of intercultural competence and cultural intelligence are very close: both involve the understanding of the specificity of cross-cultural interaction and the capacity to adapt one’s behavior to this specificity. It discusses a componential approach to intercultural competence. Componential definitions of intercultural competence provide lists of components that together are thought to constitute the concept. The cognitive dimension of intercultural competence—intercultural knowledge—is a component that is rarely objectively measured in scholarly research. Scholars generally consider that international experience and training enhance intercultural competence.
