ABSTRACT

Levels of analysis have long been identified as a key feature of trust. Trust, as a product and driver of a relationship, by definition involves two or more parties. The multilevel complexities only increase when we consider trust beyond interpersonal contexts, such as within a team, between different teams, within an organisation, and between different organisations. Despite this inherently multilevel nature, research on trust incorporating multiple levels of analysis remains limited, while research on trust at different levels of analysis, such as trust in teams and organisations, continues to develop independently with little cross-fertilisation. The chapter focuses on trust and time but also include the element of control. In ‘Contextualising the coevolution of (dis)trust and control – a longitudinal case study of a public market’, it examines the relationship between trust and control in interorganisational relationships across the public and private sectors. The chapter also presents an overview on the key concepts discussed in this book.