ABSTRACT

Religious organizations and crises have been overlooked in crisis communication scholarship, despite yielding unique opportunities for theoretical development concerning identity and relationships. Few scholars have examined how religious organizations, leaders, and institutions respond to crises and fewer still have explored how non-religious organizations manage crises with a religious component. This chapter reviews research on crises affecting religious organizations and crises with a religious component to understand theories and outcomes related to including this additional consideration during a crisis. This chapter examines the approaches scholars have taken to examining crises related to the Catholic Church, analyzing crises with other types of faith, as well as religiously charged crises at non-religious organizations. This chapter concludes with recommendations for future research on religious crisis communication.