ABSTRACT

The development of smart cities has been accelerated by the popularization of mobile communications and the Internet of Things (IoT). In this study, we used the social innovation theory to analyze an evaluation model for building smart cities with IoT. We determined six constructs and 33 criteria. The six constructs of smart city are smart infrastructure, smart government, smart environment, smart living, smart security, and smart mobility.

We interviewed 12 smart cities and IoT experts from the government, corporations, and research institutes. We used Analytic Hierarchy Process (AHP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL) to evaluate the weights and causal relationships between all factors. We then determined long-term development projects that should be given priority based on the conclusions from AHP and DEMATEL.

Based on the results, we learned that, among the six constructs, we should adopt the strategy to prioritize the development of smart infrastructure. The priority strategy for developing the six constructs of smart cities is as follows. (1) Smart infrastructure involves the availability of a multi-equipment cloud platform. (2) Smart government involves establishing a dedicated organization for promoting a smart city. (3) Smart environment involves the development of a smart city and urban ecosystem. (4) Smart living involves a first aid connection system, providing health condition detection services, and uploading health data into the cloud. (5) Smart security involves the police integrated rescue system (including real-time reporting). (6) Smart mobility involves the level of integration of information and communications technology (ICT). The results of this study can provide a future direction for an evaluation model of building smart cities with IoT.