ABSTRACT
This chapter focuses on providing the reader with a nuanced understanding of policymakers. One premise of community dissonance theory is that communication gaps cannot be diminished unless researchers understand those who do policy. To break through crippling stereotypes, the authors rely upon classic studies and a new survey of 212 state legislators in Indiana and Wisconsin. A complex picture emerges from these data sources. Effectiveness, for example, is defined as passing good laws, stopping bad ones, but also helping the policy process in so many other subtle ways. They see their role as responding to constituent needs and building trusting relationships with peers. Virtually all effective legislators have a sense of contributing to a larger purpose and the greater good. This chapter also brings policymakers to life with responses from 24 informants identified as Champions of Youth and Family Issues. Common characteristics of this group include a commitment to a higher purpose or a greater good; the ability to listen, earn trust, and build trusting relationships with colleagues and external stakeholders; and extensive knowledge of policy issues and political processes. Heterogeneity is a dominant attribute among policymakers, particularly with respect to using research evidence. Four clusters were identified: Enthusiastic Users of Research, Skeptical Users, Enthusiastic Nonusers, and Skeptical Nonusers. Classic studies emphasize that policymakers bring unique legislative styles to the policy trade that must be understood.
