ABSTRACT
Some major studies have developed useful theoretically based research or validated standard research tools. The study reported here used H. Dennis’ communication climate structure as the basis for investigating the relationship between communication climate and job satisfaction among supervisors of commercial banks in southern California. This chapter discusses the implications of the results of this research effort from both conceptual and applied perspectives. It reviews prior literature on organizational and communication climates, and their relationship to job satisfaction. Inherent within the multiplicity of organizational climate characterizations are various combinations of direct communication or communication-related dimensions. Communication climate has long been believed by researchers to contribute to organizational climate, and thus to measurable elements of management effectiveness. J. P. Wanous and E. E. Lawler examined nine different operational definitions of job satisfaction, distinguishing between overall job satisfaction measures and satisfaction with particular facets of job.
